Get in touch
Send a brief about your trip. We reply within 24 hours, usually much sooner, with a draft plan or the questions we need answered.
Direct channels
For a trip in progress, booked guests have a 24/7 emergency line.
- WhatsApp and phone
- +62 811 2859 0000
- [email protected]
- Office
- PT Juara Holding Group, Jl. Pantai Pererenan No. 27, Pererenan, Mengwi, Badung, Bali 80361
- Hours
- Monday to Saturday, 09:00–18:00 WITA
- Languages
- English, Bahasa Indonesia; Mandarin or Japanese with notice
When to get in touch
| Travelling in | Contact us |
|---|---|
| Peak season: December, July and August | 6–9 months ahead |
| Shoulder: April–May, October–November | 3–5 months ahead |
| Off-peak | 6–8 weeks ahead |
| Last minute, under 30 days | We will try; availability is limited |
What to include in your enquiry
- When
- Your travel month and year, or a window of dates.
- Who
- Number of adults, and children with their ages.
- Interests
- Diving, snorkelling, culture, photography, a celebration or simply a quiet day.
- Needs
- Any health, dietary or accessibility considerations.
- +62 811 2859 0000
- [email protected]
- Departures
- Benoa Marina · Serangan · Sanur